At ModCloth, we know what it's like to be a customer - we know that online shopping can be anything from disappointing to downright frustrating. We're working hard to provide you the best possible online shopping experience.
- We guarantee that what we have for sale on the site is what we have in stock. If any part of your order cannot be fulfilled due to an error in stock quantities, we will provide you a full and immediate refund - and a coupon code for 20% off a future order.
- From measurements to usage suggestions, we strive to provide an excess of relevant information for every product on the site. If you find that we've left something out, we will get back to you asap with the details you need.
- We offer price adjustments within 2 weeks. Unfortunately this isn't applicable for Final Sale prices (prices ending in .00).
- We answer all customer emails within 24 hours, Monday-Friday.
We try to improve our site every single day, so if you have any suggestions, we guarantee we'll listen. |
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