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Hearthside Tights
These comfortable sweater tights are an absolutely necessary for keeping toasty during cold weather. Their overall grey color, with slate blue heels and toes alongside argyle accents, makes these stockings ideal for pairing with everything from wool pencil skirts and knee high boots to khaki shorts and lace up booties. Wear them when you're lounging by the fire for cozy cuteness, or out on the town to keep your gams both warm and stylish!
This item is non-returnable.
Composition
70% cotton, 25% nylon, 5% spandex
Size
Small/Medium fits 4 ft 11 inches to 5 ft 10 inches and from 90 to 130 pounds. Medium/Large fits 5 ft 1 inch to 6 ft 1 inch and from 110 to 180 pounds.
Care
Gentle machine wash using a wash bag or hand wash with mild fabric soap in warm water. Do not bleach, do not tumble dry, do not iron.
I talked to someone on ModCloth's "Live Support" about this and 2 weeks later I see it hasn't been fixed, but in case you are selecting a size, the sizes listed do not match the sizes described under "Composition and Fit". I misinterpreted this info and had to order this product twice to get the right size. According to the back of the actual Hearthside Tights package, these tights come in S/M and M/L (not M/L and L/XL, as the "Composition and Fit" section suggests) and the S/M fits 4'11"-5'8", 90-130lbs. M/L fits 4'11"-5'10", 110-180lbs. 1 star for service because the Live Support person did nothing to help me, just said they would change the info on the site. She didn't offer to help me exchange them and logged off our chat session before I could ask about this. Wasted additional shipping fee for the right size because this item sold out in the past. Now I got the right size and they're awesome.
I'm sorry to hear that your last experience with our customer care team didn't appropriately address the issue. We want to help all our customers to the best of our ability, but sometimes a timed-out internet connection drops our chat sessions before we're able to resolve the situation. In order to remedy this as soon as possible, I'll send you an email with a few solutions.
I just received these tights today and I could not be more disappointed. As soon as I took them out of the package I could see there was a huge scratch in the material. I tried them on to see how obvious it was and it is horribly obvious, right down the middle of the left leg, thigh to shin. They are completely unwearable. I can't understand why they were even shipped out in this condition, as the scratched material was faced out and visible from the packaging. Otherwise, these would have been fantastic tights, gorgeous and perfectly fitting, but in this ruined condition they are a complete waste. I adore ModCloth but this is very disappointing.
We're sorry to hear about the scratch on your tights. I'll send an email with a few options!
Like other reviews have said, these are a little difficult to pull up all the way, and tend to sag. Mine also developed a hole in the crotch by the second or third time I'd worn them. That being said they are cute and go with everything, I don't regret buying them.