The Style Gallery is a great new way for you to view, love, and share outfit photos. It’s meant to showcase
all the expressive, creative, and inspirational personalities of our community!
To help make your shopping and gifting worry-free, we're giving you some extra time to return and exchange items!
All orders placed between November 1, 2015 and January 1, 2016 must be returned and received by our Fulfillment Center by February 1, 2016 in order to receive a FULL REFUND (minus a $5.99 shipping fee).
Any orders placed between November 1, 2015 and January 1, 2016 that are returned and received by our Fulfillment Center before March 1, 2016 are eligible for FULL STORE CREDIT only (minus a $5.99 shipping fee).
All orders placed after January 1, 2016 qualify for our regular returns policy.
We're sorry your order didn't work out, so let us make things right. First, read through our Returns Policy, then get the ball rollin' on your online return. Questions? »
The following policy applies to domestic orders only. Read International Returns Info »
Call us right away so we can make things right. Reach us at 888-495-9699.
Give us a call at 888-495-9699. We'll gladly guide you through the returns process.
Return your package via the US Postal Service or FedEx.
For US Postal Service:
Please allow 5 to 10 business days for package transit, plus an additional 5 to 7 business days for processing after receipt at our Fulfillment Center.
We'll email you once we process your return or exchange.
Please note: If you choose to pay for your own shipping instead of using the return label ModCloth provides, we strongly encourage you to insure your package. Please be aware that we cannot take responsibility for any lost or damaged packages which are not shipped with our label, and your return shipping costs cannot be reimbursed.