Free US Returns & Quick Exchanges
 

Free US Returns

You can process your return in 3 simple steps:

  • Step 1

    Fill out the return form on the back of your packing slip.

     
  • Step 2

    Print out your Prepaid Return Label

    If you're returning an order you received as a gift, you'll need to create an account so that we can send you store credit

     
  • Step 3

    Ship your package via FedEx or the US Postal Service.

    Find FedEx locations here

    Find US Post Office Locations here

     

For our complete Returns Policy and International Returns click here.

Quick Exchanges

If you want to exchange an item for the same item in a different size, color, or pattern, you can call our Customer Care team at 1-888-495-9699. We'll place an order for your new item immediately and waive shipping charges. This will help ensure that the size you need is in stock and that we get your exchange to you as fast as possible. Then, you can return your original item for a full refund!

Return the item you want to exchange in 3 simple steps:

  • Step 1

    Fill out the return form on the back of your packing slip.

     
  • Step 2

    Print out your Prepaid Return Label

    If you're returning an order you received as a gift, you'll need to create an account so that we can send you store credit

     
  • Step 3

    Ship your package via FedEx or the US Postal Service.

    Find FedEx locations here

    Find US Post Office Locations here

     

Please note that we do not offer international exchanges at this time. For our complete Returns Policy and International Returns click here.

 

Did ModCloth make a mistake?

Email Us or Call Customer Care at 1-888-495-9699.

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