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San Francisco, CA -- July 23, 2013 -- Founded in 2002, ModCloth has grown into a premier online shopping destination for all things vintage-inspired. From women’s clothing and accessories to retro home décor, the site offers unique items sourced from designers around the world. ModCloth recently revealed that the company delivered more than $100 million in revenue in 2012, and is growing at a rate of 40 percent year over year. This is the first time ModCloth is disclosing revenue numbers since 2009, and it’s crediting much of its success to its focus on customers and active steps to involve the community.
"Shopping has always been a social experience. What's changed is that, when online, customers are able to come together as a community and heavily influence each other and brands,” says Co-Founder and Chief Executive Officer Eric Koger. "ModCloth is different because we've embraced this change. We lead conversations directly with our customers to figure out what they love, and then quickly bring those products to market. In the process, we're building strong, genuine relationships, and the passionate community that has emerged is what's driving our growth."
As part of its mission to democratize fashion, ModCloth has built an array of interactive site features to give an active voice to its community. One third of site visits are from customers who return within 24 hours of their last visit. They return to the site often and consistently to browse the 30-50 items launched per day on the site’s New Arrivals page, and they also visit to interact:
Mobile First Development
The company’s mobile-first strategy has allowed for new on-the-go shopping experiences. It launched iOS apps earlier this year and has seen an increase in mobile traffic since — in fact, mobile traffic is growing at more than 40 percent and rising.
The iOS apps, developed in house, were created to further the company’s social strategies — and the community’s high level of engagement with the app features is proving their popularity. Some trends include:
More Apparel and Decor for More Women
This year, ModCloth unrolled a plan to satisfy the needs of the underserved plus clothing market by carrying more items in a full range of sizes. The site’s creative stylebooks and product page images include models of different body shapes and sizes to represent all community members.
ModCloth will also launch its private label brands, which will be designed and produced in a full range of sizes (0-30), this fall. ModCloth is expanding the site’s inventory of apartment and décor items by designing private label bedding, too.
With over 450 employees, two-thirds of whom are women, and office locations in San Francisco, Pittsburgh, and Los Angeles, ModCloth continues to hire for roles on its expanding teams. The company is expecting to hire 100 individuals in 2013 alone.
ModCloth is an innovative e-tailer and social shopping community for indie and vintage-inspired style enthusiasts. ModCloth’s mission is to change the way fashion is discovered, developed, and delivered around the world. The company was founded in 2002 by husband and wife Eric Koger and Susan Gregg Koger, and is backed by Accel Partners, First Round Capital, Floodgate, Harrison Metal, StubHub founder Jeff Fluhr, and Norwest Venture Partners.